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ME uses One-Time Pins (OTPs) to keep your account secure when logging in or making changes to your accounts. If you're having trouble receiving OTPs, ensure that the number you're using matches the one registered on your profile. You can request a new OTP by tapping the "Resend Code" button in the ME Go app or ME Go Internet Banking.

If the issue persists, please call ME on 13 15 63 for further assistance.

Related support articles.
Setting up and deleting recurring or scheduled payments.
How to verify your ID at Australia Post.
What you can do using operator assisted banking.
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ME Bank – a division of Bank of Queensland Limited ABN 32 009 656 740 AFSL and Australian Credit Licence Number 244616. | Registered Address: Level 3, 100 Skyring Terrace, Newstead, Queensland 4006.