Sometimes you’ll need to know the type of home loan product you have with ME to know which options apply for you. Here’s our step-by-step guide to finding your home loan type in the mobile app, internet banking, or on your statements.

Mobile app

  1. Log in to the app

  2. Tap your home loan account

  3. Tap the three vertical dots icon and select ‘Account details’

  4. Here you can see the account type, the repayment amount and frequency, the next repayment date and the interest rate.

Internet banking

1. Log in to internet banking
2. Click ‘accounts’ in the top menu, and select ‘view accounts’
3. Find your home loan and click the chevron to reveal the dropdown menu options
4. Select ‘view details’ and your home loan product name will appear under ‘account name’.

Your statement

1. You can find your home loan product type in the top right-hand corner of your statement.

Here’s how you find your online statements in internet banking and the mobile app.


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