Closing your Transaction or Savings Account.
If your accounts are managed via the ME Go app you can close your accounts directly from the app.
Before you do, remember to change over any direct debits that apply to this account and transfer the remaining balance. Also look for any pending payments that might need to clear before the account is closed.
ME Go app.
- Log in to the app.
- Tap the
icon in the bottom menu.
- Choose the account you want to close.
- Select the ‘...’ icon in the top right corner.
- Select ‘Close account’ from the menu.
- Follow to steps to close your account.
ME Bank app.
If you need to close an account, call us on
13 15 63.
ME Bank Internet Banking.
If you need to close an account, call us on
13 15 63.
Currently you are not able to close an account using ME Go Internet Banking.
Alternatively, you can write to us at:
ME Account Services
GPO Box 1345
Melbourne VIC 3001
Account linked to another?
If the account you’re closing is linked by direct debit to another active ME account, please send us a completed direct debit authority form nominating an alternative account.
What happens once your request is processed?
- The card(s) become inactive, so you can’t spend any more on this account.
- You’ll no longer see your deposit account on internet banking.
- You’ll receive a final statement for that statement cycle (however you won’t be able to access previous statements).
What ME app have I got? Find out here.