Changing your name on your account.

Got yourself a new handle? 

The paper trail

You’ll need to send us certified copies of some documents to support your name change. What you’ll need depends on why your name changed – but it’s worth noting that in most cases we can only accept documents issued in Australia.

Got married?    

You’ll need one of these:

• Marriage certificate (Australian-issued only)

• Change of name certificate (Australian-issued only)

 
Changing to a former name?

You’ll need this:

• Birth certificate

Plus one of these:

• Divorce certificate or decree nisi (Australian-issued only)

• Marriage certificate (Australian-issued only)

• Change of name certificate (Australian-issued only)

• Statutory declaration (original document)

 
Changing to a new name?

You’ll need this:

• Change of name certificate (Australian-issued only)

Send it in

Once we've verified everything, we'll process the changes on your accounts and automatically issue new cards with your updated name on them.