Service estimates.

New application(s).

These estimates are based on all information on the checklist being supplied in full at time of initial submission.

The estimates are represented in business days. 

Download supporting documents checklist

	Pre-check and submission	Time to verification and initial assessment	Time to credit assessment
Simple loan types	Same day (submitted before 2pm)	+2 days	+2 days
Complex* loan types	Same day  (submitted before 2pm)	+2 days	+2 days

*Complexities may include LVR >80%, multiple entities, construction, self-employed income
 

MIR/Rework required.

Responses to requests for missing/more information will be picked up within 2 business days of return.

Our verification/credit team will call you to discuss your MIR at time of issue as per your details in Apply Online.

If you need to discuss your application, or have any questions on outstanding requests, please contact Broker support on 1300 728 154.