the helping hand.


Okay then – let’s get this done.


Keep in mind that this changeover method means you don’t need to do that much, but it can take a lot longer to get your automatic credit and debit payments switched over.


(We need to work with your old bank to make the switch on your behalf – and they’re usually not that happy about seeing you walking out that door.)


If you need the switch done faster, you might prefer to make the changes yourself with the fast switch.





open your ME account

Wait, you haven’t done this yet?

This is the easiest bit: simply open an EveryDay Transaction Account – it can take as little as 10 minutes! 

Open an EveryDay Transaction account



fill out this form

You just need to print and fill out this form , and return it by email, fax, or mail. 


After that, we’ll go back to your old bank and get a list of all the automatic debit and credit payments for the last 13 months.

Switching Payments Form



confirm the switch

Once we get a list from automatic debit and credit payments from your old bank, we’ll send it to you to check.


We’ll also send you a form that lets us contact companies on your behalf, to get your payments changed over.



switching the rest

Unfortunately, there are some automatic payments that even we can’t switch for you:

     • BPAY
     • Internet Pay Anyone
     • Regular payments to and from debit and credit cards

You’ll still need to switch these payments yourself. Don’t worry – we’ll let you know which payments we can’t change for you, so you’ll know exactly which ones you’ll need to deal with.

how do I switch payments?

Once you’ve got your account details – meaning your BSB number and your account number –you’ll need to provide those details to any company that’s making automatic debits or credits into your old account.


You’ll need to contact each of those companies separately and ask them to change the details. In many cases you’ll be able to do that online, or you can always call the companies and ask for help changing those details over.



change your salary payment details

If your salary is being paid into your old bank account, you’ll want to redirect it to your shiny new ME account instead.


Your employer might already have a salary payment change form, but we’ve made a handy, editable form that you can print out and give to your employer. See? Easy.

Salary payment change of details form



close your old account

Once you’ve switched all your automatic payments, you’ll want to close your old bank account so that you don’t get hit with unnecessary fees. 



get on with your life

That’s it. Time to get out there and enjoy the sunshine.