Customers judge ME Bank ‘Lender of the Year’

ME Bank has taken out the top gong in this year's Australian Home Loan Awards, winning Lender of the Year.

To see the official announcement from Your Mortgage magazine, click here.

The award recognises Australia’s best home loan provider across banks, non-banks, credit unions and building societies.

ME Bank won 12 out of possible 20 medals, including nine Gold and three Silver.

The Australian Home Loan Awards are the nation’s largest where the customer is the judge and this year more than 10,000 voted to determine the nation’s best home loan providers.

Medal

Award

Category

Gold

Lender of the Year

Overall

Gold

Best Overall Speed of Approval

Overall

Gold

Best Variable Rate Home Loans

Overall

Gold

Best Overall Loan for Refinancing

Overall

Gold

Bank of the Year

Banks

Gold

Best Bank Customer Service

Banks

Gold

Best Bank Speed of Approval

Banks

Gold

Best Bank Variable Rate Home Loans

Banks

Gold

Best Bank Loan for Refinancing

Banks

Silver

Best Bank Loan for Property Investors

Banks

Silver

Best Bank Loan for 1st Home Buyers

Banks

Silver

Best Bank Fixed Rate Home Loans

Banks

 

“The win is further proof that ME Bank’s fairer banking approach resonates with customers,” said Jamie McPhee, ME Bank CEO.

“Our challenge is to spread the word to more Australians that they don’t have to put up with the behaviour of the major banks, that there is an alternative.”

“In our experience when customers realise there’s a better way to bank they switch, and when they switch they become some of the strongest advocates for fairer banking.”

Mr McPhee said customers want products that are straightforward, transparent and low cost.

“Customers want competitive rates over the long term and we’ve done that by offering a home loan rate for members of eligible super funds and unions below that of the Big Four for every month since we became a bank in 2001. Since November 2010 we’ve passed on more rate decreases than the major banks.”

“Customers also want to be treated with respect. Unlike some other banks, at ME Bank new customers don’t get better rates than existing ones, the first up-front rate we offer is always our best rate so customers don’t have to go through the hassle of haggling down their rate, and all customers regardless of the size of their loan or savings get the same great rate.”

 

MATTHEW READ, MEDIA AND COMMUNICATION MANAGER

P 03 9708 3334 M 0432 130 338 Email

ME Bank is the only bank which is 100 per cent owned by Australia’s leading industry super funds. ME Bank provides industry super fund, union and employer association members with a genuinely fairer banking alternative.