hoax email

important advice about ME emails
From time to time, to let you know of changes and new offers, ME may send materials via emails. ME may embed links in these emails, however it is important to note that:

  • ME will never send direct links to sites which ask you to enter information such as your name, address, mobile phone number, username, password or confirmation of your internet banking customer ID and access code.
  • You can identify where email links go to by “hovering” your mouse over the email links before you click the link. ME will only link to domains associated with ME.

important security advice for internet banking customers
You may have heard about email scams targeting internet banking customers of other banks. Scam emails that appear to be from the bank either:

  • Request confirmation of your internet banking customer ID and access code, or
  • Direct you to an authentic looking, but fake website where a virus is secretly loaded onto your computer that records your keystrokes.

Most scam emails include false statements intended to create the impression that there is an immediate threat or risk to your account. In other cases the emails have promised a prize or other special benefit or tell you to install software from the email that checks and removes viruses.

If you have gone to our website and logged into Internet Banking, we may send you emails via the secure email functionality about transactions on your account. However, even when using the secure email functionality, we will never ask you for your account access code.